Shipping policy
We are thrilled to have you as a valued customer and strive to provide you with the best shopping experience. Please read our shipping policy carefully to understand how we handle and process your orders.
Shipping Coverage: We offer shipping services Australia-wide. No matter where you are in Australia, we ensure that your stickers reach you promptly and safely.
Free Express Shipping: Spend over $99 in a single order and enjoy free express shipping. This offer is automatically applied at checkout for eligible orders.
Shipping Rates:
Standard Shipping: $11.20 (Free for orders over $49)
Express Shipping: $14.40 (Free for orders over $99)
Order Processing Time
Processing Time: Orders are typically processed within 1-2 business days. Please note that this may vary during peak seasons or due to unforeseen circumstances.
Shipping Time: Once your order is completed, shipping times are as follows:
Express Shipping: 1-3 business days*
Standard Shipping: 3-7 business days*
*Time estimates could vary based on the carrier.
Shipping Confirmation:
Once your order is shipped, you will receive a confirmation email with your tracking information.
Tracking Your Order: Use the tracking number provided in your confirmation email to monitor your shipment’s progress. You can track your order through the carrier’s website.
Delivery Issues
Incorrect Address: Please ensure your shipping address is correct when placing your order. Stick Around is not responsible for orders shipped to incorrect addresses provided by the customer.
Lost or Damaged Packages: If your package is lost or arrives damaged, please contact us immediately at sales@stickaround.au - We will work with the shipping carrier to resolve the issue as quickly as possible.
Failed Delivery Attempts: In the event of failed delivery attempts due to an incorrect address or absence of a recipient, additional shipping charges may apply for re-delivery.
Additional Information
Order Modifications: If you need to make any changes to your order, please contact us within 24 hours of placing your order. We will do our best to accommodate your request, but cannot guarantee changes after the order has been processed.
Customs and Import Duties: All orders are shipped from within Australia, so there are no customs or import duties for domestic shipments.
Contact Us
For any questions or concerns regarding our shipping policy, please reach out to our customer service team at sales@stickaround.au
Thank you for choosing Stick Around.
